The company had been plagued by an inconsistent coating of product in a continuous system which resulted in excess product coating causing clumping of product, excessive waste of coating mix and major cleaning issues because of the excessive coating mix.
A solution was provided that gave a consistent, controlled coating that was easy to disassemble for cleaning, could cover a range of recipes and was easy to use.
National Foods often require prompt/emergency response and ST&M have not disappointed
You did a much better job than I anticipated. Also the price compared with the opposition job of lesser quality.
A general pleasant and professional approach
Always able to help with prompt replies to requests
Work is carried out on time every time and the product and workmanship is first class
Reliability is very good – jobs done on time and to a high standard
(regarding reliability) – has never had to be questioned as this stems from positive customer service
Both quality and workmanship often exceed requirements on both offsite and onsite projects
Fine standard of workmanship that meets specification requirements on a continual basis
Quality and workmanship is unsurpassed
Always deliver on time and are honest enough to advise if a delivery cannot be achieved whenever this may arise