At Stainless Tank & Mix we are proud of our ability to use our broad industry experience to build equipment that we (and others) haven’t built before.
We are often asked the question by a prospective customer “Have you built one of these before?” – Very often we answer confidently and truthfully - “No”.
Often these inquiries are worth hundreds of thousands of dollars, and thus the customer is wary of whether we are able to produce the results to their satisfaction.
In all but very few cases, we are able to demonstrate to the customer that we have a clear understanding of their requirements, and can not only meet their requirements but also offer suggestions as to how to improve on what they were expecting, as well as anticipate potential problems that can be overcome by alternative design.
Our staff at Stainless Tank & Mix takes a keen interest in what the customer is trying to achieve and therefore ask many questions to enable to clarify influencing factors that may not be uncovered by a cursory glance.
Stainless Tank & Mix are very aware of:
National Foods often require prompt/emergency response and ST&M have not disappointed
You did a much better job than I anticipated. Also the price compared with the opposition job of lesser quality.
A general pleasant and professional approach
Always able to help with prompt replies to requests
Work is carried out on time every time and the product and workmanship is first class
Reliability is very good – jobs done on time and to a high standard
(regarding reliability) – has never had to be questioned as this stems from positive customer service
Both quality and workmanship often exceed requirements on both offsite and onsite projects
Fine standard of workmanship that meets specification requirements on a continual basis
Quality and workmanship is unsurpassed
Always deliver on time and are honest enough to advise if a delivery cannot be achieved whenever this may arise